Customer Care #

We have received lots of letters from you, the consumer, over the years. Below you will find a featured submission for the month. You can also read through all the testimonials and/or submit one youself.

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FEATURED TESTIMONIAL
The most devastating event of my life took place when my home caught on fire and I lost everything including my best friend and companion, my dog Sable.  The entire house burned and practically everything except a few charred objects I fit in a small box made it.  My Sentry firebox was in a room that was above the kitchen where the fire burned completely through the gloot and noting was left in the room and amongst the tears my heart sank for not just the obvious loss of my sweet dog, but I realized all my important documents, insurance, birth certificate, passport, my grandmother's jewelry, a playbill from my first broadway show trip with my mother, credit cards, check books, etc.  One of the fireman went to the room in which there was no floor but a one foot perimeter by the entrance to the room.  To my surprise he pulled the fire safe out.  It was charred a bit and the lock was melted but they broke it open with chisels and mallets and when it opened it was all there with zero evidence of the devastation that took place around it.  It sounds silly, but when you lose everything, to see a small box with something from your life pre-devastation, it was a moment of peace for me.  Thank you for saving a bit of my former life.  I've attached a picture of the fire safe when it was pulled from the house.  I am so grateful for this safe.  It gave me a piece of my former life.  Thank you so much!

Heather T.
North Carolina

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